Fault Diagnosis Service

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Fault Diagnosis Service

If you are unsure what is wrong with your poorly iPod then select your model, we will diagnose the fault and provide you with a quote and advice about the best way to get your iPod up and running again.

Our diagnosis service works as follows:
1 - Select your model and checkout
2 - Send us your iPod as per the post checkout instructions
3 - We will diagnose the fault and provide a quote for the cost of repair
4 - You decide whether to go ahead with the repair or have your iPod returned free of charge

1st Generation iPod Touch fault diagnosis service

£7.50

Fault diagnosis service for iPod Touch 1st generation. Product Details

2nd Generation iPod Touch fault diagnosis service

£7.50

Fault diagnosis service for iPod Touch 2nd generation. Product Details

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illPod Terms, Conditions & Copyright Information

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illPod Terms & Conditions

Payment Methods
We accept all Major types of credit card and paypal. If neither of these options suit you please get in touch and we’ll do our best to offer a solution that does.

Our payment gateway is provided by WorldPay, their years of experience in this field means that you are guarenteed a safe and secure transaction.

Privacy policy
At illPod we do our utmost to make sure all data stored on our website, servers and computer systems is kept safe. Not only do we rigorously comply with the data protection act(1998) we also continuously review security especially on the website to ensure all your personal data is as safe and secure. We never share your information with third parties and will only contact you about relevant offers and promotions if you have authorized us to do so.

Warranty
All repairs carried out by us come with a 3-month warranty. If an iPod fails within 3 months of a previous repair, it must be returned to us for inspection to ascertain if the fault was caused or related to the repair. The warranty does not cover accidentally damage, wear and tear or damage while in transit (although we do return all iPods using insured postage service). If the fault is not related to the parts used or the process of the original repair, then illPod is not liable.

All parts sold outside our repair service without fitting come with a 30 day warranty. If a part fails it must be returned for inspection and a replacement part or refund will be supplied if the part is found to be faulty.

Returns

In the unlikely event that incorrect parts are dispatched these will be exchanged free of charge, however if the wrong part was ordered and an exchange is required a there may be a fee for restocking and testing the part is still in working order.

Data
We do our best to retain any music or data on every iPod/iPhone but for some repairs such as fitting a replacement hard drive it is inevitable that all data including music on the iPod will be lost.

Copyright
All Images, illustrations & logo’s are the sole property of illPod unless otherwise stated or reproduced with the permission of the copyright holder. Therefore unauthorized reproduction is prohibited.
Terms used on the site such as iPod, iPhone, iPod Nano are trademarks of Apple Inc of which illPod has no affiliation with.
© Copyright 2010, All Rights Reserved

Shipping
Customers are liable for postage of there iPods/iPhones to us, but all iPods are returned Royal Mail Special Delivery. This service has insurance for items up to £500 covering them for any damage during transit.

VAT
All prices on the site include VAT at the current rate.